Updated on 09/12/2020
Thank you so much for your business and continued support of Animated Apparel Company. We've received numerous questions regarding shipping and decided to put together a quick reference to answer all of your questions.
-The Animated Apparel Company Team
COVID-19 Shipping Delays
Our normal shipping times have been extended due to COVID-19. Our suppliers are back up and running, but due to the recent pandemic you can expect shipping delays.
Immediately, after purchase you will receive an order confirmation. Orders are currently shipping out within 5 to 10 business days. Which means, you should expect to receive your order within 12 to 14 business days. We ask that you please patient during this time, and we will do our best to keep you updated if any of these time-frames change.
Below we've decided to answer a few frequently asked shipping related questions.
I've placed an order and haven't heard anything. How do I check the status of my order?
Please contact us, and our support team will be happy to check on your order.
I'm not happy with the shipping times. Can I cancel my order?
If your order has not shipped, you may contact us to request a cancellation of your order.
Can I still return an item if am unsatisfied with it?
Unfortunately, we are currently not accepting returns due to COVID-19.
What do I do if I have additional questions regarding shipping?
Please contact us, and we will be happy to answer your questions.